A framework of an intelligent quality function deployment (IQFD) for discrete assembly environment

This research work provides the methodology for the development of intelligent quality function deployment (IQFD) application in the discrete parts, assembly environment. The paper is composed of the background of QFD, related research work review and points for developing in assembly environment. Then, the paper describes about the needs of development on intelligent QFD due to uncertainty on the available human experts in product development and expansion. The paper applied the proposed methodology on the case study of the personal computer assembly. IQFD was developed in Microsoft Excel environment with the Visual Basic language. q 2003 Elsevier Science Ltd. All rights reserved.